Small Business Centre South West Metro: Workshops

The Small Business centre South West Metro offers regular educational workshops and seminars on a wide range of small business topics, from “Everything I Need to Know About Starting a Small Business”, “Help – I Need a Business Plan!” and “How to Understand and Negotiate My Commercial Lease” through to MYOB, bookkeeping and general computer training workshops. All of our workshops are provided at a low cost (most are offered for less than $50) and range from 1 hour in duration to an all inclusive 2 day course. Our range of workshops and seminars available are updated on a monthly basis to meet local small business owners’ needs (where possible) but if there is a topic you would like to learn more about that is not listed on our website please contact our friendly team today and we will endeavour to organise a workshop on your requested topic.

Check out the following workshops/seminars we currently have on offer:

Current Workshops









Help I need a Business Plan
Details Learn what a Business Plan is all about and receive one-on-one assistance with preparing your very own Business Plan for use in running your Business Successfully or to obtain business finance. The cost of this workshop includes a book/CD worth $30
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 11/02/10 Date To 11/02/10 Time 2-5pm
Presenter Bruce Houston
Cost $40.00 per person inc GST
 
Attached Workshop Documents
Everything I Need to Know about Starting a Small Business
Details A comprehensive information session on things to consider when starting your own small business, including business name and ABN registration, through to licensing and insurance requirements and obtaining business finance.
Venue Kwinana Technology Business Centre 11 Stidworthy Court Kwinana
Date From 04/03/10 Date To 04/03/10 Time 4-5pm
Presenter Bruce Houston
Cost $10.00 per person inc GST
 
Attached Workshop Documents
Fair Work Seminar and Webinar
Details The ARA is conducting FREE seminars and webinars with the support of the Australian Government to educate employers, employees and business groups on the new Fair Work legislation with became fully operational on the 1st January 2010. It is critical retail/business employers operating in metropolitan and regional areas prepare for the new workplace laws to AVOID PENALTIES FOR NON COMPLIANCE. The new workplace laws introduces the new National Employment Standards (NES), Modern Awards and the new redundancy scale with further changes to unfair dismissal obligation, union right of entry, transfer of business and collective bargaining plus more. You need to prepare NOW for these changes.Importantly, your attendance at either a seminar of webinar entitles you to receive a free reference Workbook and Fact Sheet. These resources are extremely valuable for you to use within your business. To register go to www.retail.org.au or for further information email fairwork@retail.org.au or call 1300 368 041
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 11/03/10 Date To 11/03/10 Time 9.30am-12.00
Presenter ARA Representative
Cost $0.00 per person inc GST
 
Attached Workshop Documents
Customer Service In the Customers Shoes
Details Does your business experience any of these? Lack of awareness of customers entering the premises; Customers being ignored or pounced on by overenthusiastic or inexperienced team members? Counters or floor areas being unstaffed? Queued customers being ignored or served out of turn? Customers not being observed - resulting in them sometimes leaving without being approached and even with goods they have not paid for? Team members who wait for customers to approach them? Would you like a cost-effective solution to these problems? This exceptional new program will educate and empower you and your team towards superior Customer Service. Using a format that includes Mystery Shopper activities, the program will remove store blindness in these areas and will take your team to the next level in superior customer service. Topics include: The importance of the Customer; Customer Awareness; Five Customer Types and How to Serve each; Counter Service; Floor Service; Customer Service Gameplans; Observing, Acknowledging, Approaching & Greeting Customers; Building Customer Loyalty. The Feedback from this program has been phenomenal both in terms of how enlightening and enjoyable it has been on the day but even more importantly the positive impact it has had on the participants when they have returned to their stores. The Small Business Centre South West Metro has engaged the services of Australiawide, a national company with highly skilled professional trainers, consultants and coaches to provide expert training in Customer Service. This half day workshop will give your staff all the necessary training to provide excellent customer service to your clients, ensuring repeat clientele and more sales. If your staff would like to be the best at what they do, then this workshop is for them.
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 23/03/10 Date To 23/03/10 Time 8.30am-12.30pm
Presenter Lyn Millar
Cost $150.00 per person inc GST
 
Attached Workshop Documents
MYOB Accounting
Details This one day computer based course will provide you with the skills and procedures to enter and maintain your accounting data as well as ensure a streamlined process to transfer information to your Accountants system.Course Outline Accounting Section Creating a new business data file & entering opening balances Correctly setting up and editing the chart of accounts The GST, accounting concepts and terminology Setting up customers and suppliers Inventory and stock control Understanding the basic accounting concepts Reconcile the bank account and credit card statements, import and export EFT & ABA files Trial balance Depreciation Customising accounting documents Reporting and graphs Understanding the GST & BAS link process & lodging BAS Verification and validation of data for corruption and data entry errors Using job codes and department tracking In addition, this course demonstrates the payroll setup and day to day maintenance of employees and associated activities. YOU WILL NEED TO BRING A LAPTOP WITH MYOB INSTALLED ON IT. SHOULD YOU NOT HAVE A LAPTOP AND REQUIRE USE OF ONE, PLEASE ADD THIS REQUEST TO YOUR REGISTRATION FORM, IN ADDITIONAL DETAILS. Lunch is included and a certificate of participation is provided upon completion of the course.
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 01/04/10 Date To 01/04/10 Time 9.00am-4.00
Presenter Applied Education
Cost $199.00 per person inc GST
 
Attached Workshop Documents
How to Create your Own Webpage
Details Did you know that creating a single webpage is as simple as creating a document in Microsoft Word or other word processing programme? This course has been designed to show you how to construct a single webpage and (if you have registered a domain name) how to upload it on the day, otherwise you will be shown how to register for a domain name. This course includes all the important steps: Creating your webpage, Planning your page, Design & layout, basic coding, web hosting, content of what content should and should not be on your webpage and much more. A step by Step interactive manual is included to take away with you. Classes have been kept small to ensure assistance is provided to each participant. For only $135 and 3 hours of your time (morning or evening) you can create your own webpage and have total control over the content, making changes yourself without having to pay someone to do it for you. Please note that basic computer skills are required to attend this course, and you will need to bring along a thumb drive, so you can take home your new webpage and immediately start creating your -online- presence.
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 13/04/10 Date To 13/04/10 Time 9.00-12.00pm
Presenter Renae Hardie-Braovich from I-video
Cost $135.00 per person inc GST
 
Attached Workshop Documents
How to Create your Own Webpage
Details Did you know that creating a single webpage is as simple as creating a document in Microsoft Word or other word processing programme? This course has been designed to show you how to construct a single webpage and (if you have registered a domain name) how to upload it on the day, otherwise you will be shown how to register for a domain name. This course includes all the important steps: Creating your webpage, Planning your page, Design & layout, basic coding, web hosting, content of what content should and should not be on your webpage and much more. A step by Step interactive manual is included to take away with you. Classes have been kept small to ensure assistance is provided to each participant. For only $135 and 3 hours of your time (morning or evening) you can create your own webpage and have total control over the content, making changes yourself without having to pay someone to do it for you. Please note that basic computer skills are required to attend this course, and you will need to bring along a thumb drive, so you can take home your new webpage and immediately start creating your -online- presence.
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 13/04/10 Date To 13/04/10 Time 5.30pm-8.30pm
Presenter Renae Hardie-Braovich from I-video
Cost $135.00 per person inc GST
 
Attached Workshop Documents
Quickbooks Accounting
Details This one day computer based course will provide you with the skills and procedures to enter and maintain your accounting data as well as ensure a streamlined process to transfer information to your Accountants system.Course Outline Creating a new business data file & entering opening balances Correctly setting up and editing the chart of accounts The GST, accounting concepts and terminology Setting up customers and suppliers Inventory and stock control Understanding the basic accounting concepts Reconcile the bank account and credit card statements, import and export EFT & ABA files Trial balance Depreciation Customising accounting documents Reporting and graphs Understanding the GST & BAS link process & lodging BAS Verification and validation of data for corruption and data entry errors Using job codes and department tracking YOU WILL NEED TO BRING A LAPTOP WITH MYOB INSTALLED ON IT. SHOULD YOU NOT HAVE A LAPTOP AND REQUIRE USE OF ONE, PLEASE ADD THIS REQUEST TO YOUR REGISTRATION FORM, IN ADDITIONAL DETAILS. Lunch is included and a certificate of participation is provided upon completion of the course.
Venue Rockingham Business Development Centre 33 Crompton Road Rockingham
Date From 19/04/10 Date To 19/04/10 Time 9.00am-4pm
Presenter Applied Education
Cost $199.00 per person inc GST
 
Attached Workshop Documents
BizFit Local Business Forum Sundowner
Details Attend a two-hour Bizfit Local Business Forum in your area to gain a clear snapshot of current and future key economic, social and financial information. Learn how these factors directly impact your local economy and your business. At the Bizfit Local Business Forum your will learn from business specialists how to convert information into growth and improved resilience for our business. Includes meal and localised take-home reports on the economic forecast for your area, as well as practical information on how to prepare your business to best respond to these opportunities and challenges.
Venue Rockingham Business Development Centre 33 Rockingham Road Rockingham
Date From 12/05/10 Date To 12/05/10 Time 4.30pm-6.30pm
Presenter Various
Cost $20.00 per person inc GST
 
Attached Workshop Documents